Gene's Plumbing handles leak detection across New Albany and the surrounding area — licensed, insured and available for emergencies.
A leak you can see is the easy one. The expensive leaks in New Albany are under the slab, inside a wall or buried in the yard, quietly running up the bill and soaking the structure.
Most leak detection calls in New Albany arrive later than they should have. There is a sign first — a sound, a smell, a bill that crept up, a stain that was not there last month — and the repair stays small for exactly as long as it takes somebody to act on it.
So a New Albany visit starts with finding out what is actually happening before anything is opened up or torn out. You get the diagnosis, a price for the leak detection work, and a plain answer about whether it needs doing now or can reasonably wait.
What happens from the first call to the final test.
A plumber asks the questions on the phone that narrow it down, so the right parts and the right machine are already on the truck when it arrives.
The diagnosis gets shown to you, on a camera screen or a gauge face, so the price that follows has something visible behind it.
You get a number for the repair before a wrench moves, and it holds. No hourly meter running while you stand in the doorway watching.
Before the truck goes you see it working — the drain running, the pressure holding, the pit cycling — not just a thumbs up from the driveway.
Common questions, answered plainly.
It depends on what the diagnosis turns up, which is why you get a firm price for your leak detection job in New Albany before any work starts rather than an hourly rate that runs while you wait.
Drop cloths go down before anything starts, cuts are made as small and as clean as the leak detection job allows, and everything removed leaves with the truck when the New Albany work is done.
Anything actively leaking or backing up is treated as same-day in New Albany. Scheduled leak detection work is usually booked within two or three business days.
If the situation is urgent, yes — New Albany emergency calls are answered day and night, and the first priority is stopping the water before the leak detection repair is started.
Real reviews from real service calls.
"Water heater let go on a Sunday morning and flooded half the basement. Had someone here inside two hours, new tank in by afternoon, and he hauled the old one off. Price was what he said on the phone."
"Kitchen drain had been slow for a year. Ran the cable, then put a camera down and showed me the grease ring on his screen. Explained what to stop pouring down it. Has not backed up since."
"Bill jumped forty dollars with nobody home. They found a slab leak under the hallway in about twenty minutes with a listening device. No jackhammering until they knew exactly where."